FREQUENTLY ASKED QUESTIONS
What type of technology is used to broadcast an event and how reliable is the signal?
Event Stream uses the industry’s most reliable and versatile broadcasting equipment to ensure that every event is streamed without issue. Our videographers are equipped with the same wireless technology as TV News crews use to deliver high-quality live reporting from the field. This technology allows us to provide stable HD video streaming from just about any location, without having to worry about the venue providing internet access.
As an added bonus, our high-tech streaming packs are fully portable / battery powered. This means that we are able to stream in full HD quality, to anywhere around the world – while moving around the venue! Contrast this to other streaming providers who will be relegated to a fixed location for the duration of the broadcast and it is clear that our solution provides the best viewing experience for your online audience. In addition to live-streaming equipment, our videographers are equipped with a professional HD video camera and wireless microphone to capture pristine picture and sound.
What browsers / devices are supported?
Our live-streaming is supported on all major destkop / laptop browsers, including Chrome, Safari, Internet Explorer and Firefox.
We also support all iOS devices and Android devices version 4.0 and greater.
How many online viewers can simultaneously watch my wedding broadcast?
Unlimited! Whether you have 10 viewers or 1,000’s, our robust streaming infrastructure is able to meet the demand. We utilize a global content delivery network (CDN) to host your live wedding feed, which ensures that viewers all over the world can view your live stream with minimal delay and at the highest quality.
Do viewers need a high-speed internet connection to view the webcast?
A high-speed internet connection of at least 5 Mbps download speed is required for HD viewing. If your connection is slower, you may need to select a lower viewing quality. The minimum required download speed is 500 Kbps.
Can I re-watch the broadcast on-demand? Is it possible to download the video footage?
Yes, we upload an on-demand recording of your event after the broadcast is completed. In addition, we can provide you with a download link to save the HD video file to your computer.
What deposit is required to book my date?
For all our packages, a 50% deposit of the estimated total booking cost is required to reserve your event date. Full payment is due 14 days before the event.
What are the payment options?
We accept bank transfers and all major credit cards.
How long have you been in business?
We have worked in the events industry for over 25 years and bring over 10 years of experience in live-broadcasting and video production.